Bell Brothers FAQ Sacramento
Our FAQs
We are dedicated to providing our customers with the highest quality care possible. In order to help achieve that goal, we make ourselves as available as possible to answer your questions and address your concerns.
Electrical
Why do my light bulbs blow out frequently?
The most common explanation for blown-out bulbs is overheating. Light fixtures with poor airflow will eventually result in excessive heat buildup around the bulb. This can be a major fire hazard and should inspected by a licensed electrician from Bell Brothers immediately! Failure to address frequent blown-out lightbulbs can result in serious electrical fires and damage.
Why is my electrical panel buzzing?
Your electrical panel could be buzzing for a number of reasons. Most commonly, when breakers become too loose or hot, they allow the current to flow between hot and neutral, which produces noise. In any case, if your electrical panel is buzzing, you likely have some sort of underlying electrical problem that should be professionally inspected by our certified electricians as soon as possible.
What is a “short” or a “short circuit?”
A short circuit occurs when the wire carrying the electrical current comes into contact with the grounded conductor or equipment ground. While short circuiting is common and happens fairly regularly, it is not something to ignore. Bring in our pros to take a look at your circuit breaker panel and get to the bottom of it.
Is my electrical panel unsafe?
If your home is older, your electrical panel may be unsafe! Many older Sacramento, CA homes have outdated electrical panels that are not safe for the overload of today’s modern electrical demands. If your home’s electrical panel is less than 200 amps, it is probably unsafe. If you are unsure how many amps your electrical panel is, or if your panel is less than 200 amps, lean on Bell Brothers for expert electrical expertise and repair services.
Why doesn't my light switch work for my lighting fixture?
There could be a few reasons as to why your light switch isn’t working with your lighting fixture. More times than not, the issue is as simple as a tripped circuit, which affects the flow of power from the switch to your light fixture. Other possible causes could be damaged wiring, burnt or corroded contacts, or a problem with the light fixture’s wiring and light sockets.
What is a GFCI outlet?
A GFCI outlet protects you from electrical shock when moisture is present. GFCI outlets are usually found in areas where there is a lot of water, like your kitchen or bathroom. You can identify a GFCI outlet by their “test” and “reset” buttons. The “reset” button turns your outlet back on after it has tripped. If you’ve tried pressing the “reset” button multiple times to no avail, it’s probably a good idea to do your due diligence and schedule an electrical inspection by calling (916) 694-1293.
How long will it take to complete my knob and tube wiring replacement?
How long it will take for us to complete your knob and tube wiring replacement varies from home to home. The more switches, outlets, and circuits that you have, the longer it will generally take to complete replacing and rewiring. For further clarification, call the electrical experts at (916) 694-1293 today!
Is knob and tube wiring dangerous?
Knob and tube wiring in of itself is not dangerous, but because these wiring systems are so old, their age poses most of the risks associated with it.These systems pose serious risk of electrical fires and shock which in extreme cases result in death. Ensure your safety and convert your knob and tube wiring system with Bell Brothers today!
What are the types of electrical installation?
While there are several types of electrical installations including residential and commercial, Bell Brothers deals mostly with home installations. Our electricians are expertly trained and licensed to conduct a variety of electrical installations and replacements such as indoor and outdoor lighting, whole-home rewiring, circuit breaker panels, switches and outlets, smoke and carbon monoxide detectors, and so much more!
Can I install a GFCI outlet by myself safely and correctly?
GFCI outlet installation should always be completed by a licensed electrician to ensure the work is safe, code-compliant, and properly protected against electrical shock hazards. Incorrect wiring can leave outlets unprotected or create hidden safety risks.
At Bell Brothers, our licensed electricians perform professional GFCI/AFCI outlet installations and electrical safety inspections throughout Auburn.
We also currently offer $50 OFF GFCI/AFCI outlet installation.
Need help in Lincoln CA? Call (916) 259-8590 or book online.
What is a surge protector and what does it do?
Surge protectors are typically installed in your main panel box. They are designed to halt power surges at the panel, before they enter the rest of your home. The panel surge protector diverts all the energy away from your home and out into your home’s grounding system, preventing potential catastrophes. Surge protectors can be life-saving additions to any home as they help prevent serious house fires and safety hazards!
Will a surge protector help me save money on my power bill?
No, a surge protector will not help you save money as that is not its intended purpose. A surge protector is simply a gatekeeper that protects your home. The power coming to your surge protector will have already passed through your meter and be recorded to your account with your electrical service provider. The surge protector is designed only to block surges in energy as a strong attempt to prevent electrical mishaps.
Will a surge protector in the panel box protect everything in my home?
A surge protector should protect everything in your home, but there are a few rare instances in which lighting could still travel along the main electrical, cable or phone lines and strike your home. Lightning commonly takes the path of the least resistance to quickly exhaust all of its energy, so it will always go for the least obstructed task. Overall, whole-home surge protectors do a very good job of protecting your home and provide an extra layer of security.
What is cable surge protection and how does it work?
Cable surge protection works in the same way as a typical whole-home surge protector, but instead is installed inside your cable box which is typically on the outside of your house. Cable boxes and/or internet routers contain a lot of electricity that lightning is strongly drawn to. If you have a cable television or internet service, you should absolutely have a cable surge protector installed because if lightning hits your cable box, it will travel through any other device connected to it and destroy it. If you’re thinking about adding surge protection to your cable box, but aren’t sure whether or not to install it, consult with Bell Brothers for more information and expert electrical advice!
HVAC
Why is my air conditioner not blowing cold air?
If your A/C is running but not cooling, first check your thermostat settings and make sure the air filter is clean. If both of those appear fine, there may be issues with the refrigerant, a blocked condenser, or faulty components that require professional repair from our team. Our team gets the job done right, no shortcuts, no surprises.
Why is my air conditioner leaking water?
A/C leaks are often a result of a clogged condensate drain or a frozen evaporator coil. These issues will need to be addressed promptly to avoid water damage and mold growth. If your A/C unit is leaking, don’t delay any longer – call (916) 694-1293 to schedule a repair today! We bring professionalism and pride to every job—big or small.
Why is my air conditioner making strange noises?
Banging, buzzing, or hissing sounds could indicate loose or damaged parts, refrigerant leaks, or electrical issues. These noises often signal that your A/C desperately needs some professional attention! We bring professionalism and pride to every job—big or small.
What causes frozen evaporator coils?
Dirty filters, low refrigerant levels, or obstructed airflow can cause evaporator coils to freeze. Thawing the system and correcting the underlying cause will prevent future freezing and maintain your A/C’s performance. You’ll need the pros at Bell Brothers to perform any necessary repairs. Our team gets the job done right, no shortcuts, no surprises.
How long do A/C repairs typically take?
Most standard A/C repairs can be completed in just one to two hours, but the timeline really depends on the complexity of the problem and availability of parts. Your Bell Brothers technician will be able to provide a more accurate estimate during the diagnosis. Trusted across NorCal, Bell Brothers delivers reliable results every time.
What is an A/C tune-up and why do I need one?
An A/C tune-up is a professional maintenance service where our expert technicians inspect, clean, and optimize your air conditioner to ensure it runs efficiently and reliably all season long. Regular tune-ups help prevent breakdowns, save energy, and extend the life of your unit! From Sacramento to Hayward, homeowners count on us for honest, expert service.
How often should I schedule A/C maintenance?
Our team of experts recommend that homeowners schedule A/C maintenance once a year, ideally in the spring before the cooling season begins. Annual tune-ups ensure that your cooling system is prepared to handle the hot Sacramento, CA summer days and operate at peak performance. We bring professionalism and pride to every job—big or small.
What does an A/C tune-up typically include?
Bell Brothers comprehensive A/C tune-ups usually include cleaning the condenser and evaporator coils, checking refrigerant levels, replacing or cleaning air filters, inspecting ductwork, tightening electrical connections, checking the thermostat, and lubricating all moving parts. Our team gets the job done right, no shortcuts, no surprises.
Can regular A/C tune-ups save money on energy bills?
Bell Brothers comprehensive A/C tune-ups usually include cleaning the condenser and evaporator coils, checking refrigerant levels, replacing or cleaning air filters, inspecting ductwork, tightening electrical connections, checking the thermostat, and lubricating all moving parts. Our team gets the job done right, no shortcuts, no surprises.
Will an A/C tune-up improve indoor air quality?
Definitely! Cleaning or replacing air filters, clearing drain lines, and inspecting ductwork during a tune-up can reduce dust, allergens, and pollutants circulating in your home. If you’re concerned about your home’s indoor air quality, call (916) 694-1293 to discuss your options. Our team gets the job done right, no shortcuts, no surprises.
How long does it take to install a new A/C system?
A standard A/C installation with our team usually takes about one to two days. Factors like the complexity of the install and the removal of your existing system may extend the timeline. In any case, your Bell Brothers technician will provide a clear schedule after evaluating your specific needs. We bring professionalism and pride to every job—big or small.
How do I choose the right A/C system for my home?
Choosing the right A/C system depends on the size of your home, your cooling needs, and your budget. Our cooling experts will perform a load calculation prior to installation and recommend the best unit size and type for your particular needs. You can count on Bell Brothers to always ensure efficient and effective cooling for your home! Our team gets the job done right, no shortcuts, no surprises.
What's the difference between central A/C and ductless systems?
Central A/C systems use ductwork to distribute cool air throughout your home, whereas ductless systems (mini-splits) provide cooling to individual rooms or zones. Central systems are ideal for whole-home cooling, while ductless systems offer flexibility for specific areas. Our team is happy to help walk you through all your A/C and cooling options so you can feel confident in your final decision! We bring professionalism and pride to every job—big or small.
Do new A/C systems come with a warranty?
Yes, most new A/C systems come with a manufacturer’s warranty, which typically covers parts for a period of five to ten years. Additionally, be sure to contact (916) 694-1293 for additional information on potential installation guarantees as well! Trusted across NorCal, Bell Brothers delivers reliable results every time.
Can I finance my A/C installation?
Yes, Bell Brothers is proud to offer financing options to help make your next A/C installation more affordable! Our financing plans often include flexible payment terms, enabling our customers to spread the cost over time. The best way to get a clearer cost picture, is to call (916) 694-1293 to speak with one of our experts about all of our available financing options. Our team gets the job done right, no shortcuts, no surprises.
How do I know if my air ducts need repair?
Uneven room temperatures, weak airflow, musty smells, or a sudden spike in energy bills are common signs of air duct issues. You might also hear rattling or whistling from your vents. Bell Brothers offers detailed air duct inspections to help pinpoint the problem at hand. Whether it’s leaks, blockages, or disconnected sections, our team provides fast, reliable repairs that restore comfort and efficiency. Trusted across NorCal, Bell Brothers delivers reliable results every time.
Plumbing
How do I know if I have a water leak?
Signs of a water leak include unusually high water bills, damp or discolored walls or ceilings, a persistent musty smell, or the sound of running water when no faucets are in use. A professional plumbing inspection with Bell Brothers can help identify and resolve any water leaks. From Sacramento to Hayward, homeowners count on us for honest, expert service.
What causes low water pressure?
Low water pressure can result from clogged aerators, pipe leaks, sediment buildup in pipes, or issues with the municipal water supply. It’s best to lean on our plumbing pros to diagnose the root cause and provide an appropriate repair solution. Our team gets the job done right, no shortcuts, no surprises.
How can I extend the life of my water heater?
To extend the life of your water heater, be sure to flush it annually to remove sediment buildup, inspect the anode rod regularly, and ensure the thermostat is set to the correct temperature. Regular water heater maintenance from our trained professionals is absolutely essential for long-term performance and increased efficiency. From Sacramento to Hayward, homeowners count on us for honest, expert service.
When should I call a professional plumber?
Call the Bell Brothers professional plumbers if you experience frequent clogs, persistent leaks, low water pressure, unusual noises from your plumbing system, or if you suspect a hidden water leak. Prompt professional help can prevent costly repairs and severe damage in the future. We bring professionalism and pride to every job—big or small.
What types of materials are used in modern plumbing installations?
Modern plumbing installations often use materials like copper, PEX (cross-linked polyethylene), and PVC (polyvinyl chloride). Each material has their own unique benefits, such as durability, flexibility, and cost-effectiveness. You can lean on Bell Brothers for help choosing the right materials based on your home’s requirements and budget. Our team gets the job done right, no shortcuts, no surprises.
How do I know if my pipes are outdated?
Outdated pipes are often made of materials like galvanized steel or iron, which can corrode over time. If your home was built before the 1970s and has not had its plumbing updated, it’s worth calling (916) 694-1293 to schedule a professional inspection with our team and determine if replacement is necessary. We bring professionalism and pride to every job—big or small.
How do I know if my home needs repiping?
Signs you may need repiping include frequent leaks, rusty or discolored water, reduced water pressure, and unusual noises in your plumbing system. Older homes with outdated piping materials like galvanized steel may also be candidates for repiping. The Bell Brothers pros will help you determine if your home needs repiping. From Sacramento to Hayward, homeowners count on us for honest, expert service.
Will repiping damage my walls or floor?
Although some access to your walls and floors may be necessary, professional plumbers like Bell Brothers aim to minimize damage by using precise techniques. Our team will do their best to avoid any unnecessary damage, and will repair any access points if need be. Our team gets the job done right, no shortcuts, no surprises.
Where should I place leak detectors first?
Start with the water heater, under kitchen and bath sinks, behind toilets, under the fridge and washer, and near the HVAC condensate line.
Will a smart shutoff valve prevent all leaks?
No, but it can stop continuous flow from burst lines or failed hoses. It reduces damage by closing the main water when it senses abnormal use.
Can Bell Brothers help install and recommend devices?
Yes. We inspect, recommend sensor count and placement, and install smart shutoff systems. We also repair the root cause if we find a leak.
How do I know if my water heater needs repair?
Inconsistent hot water, strange noises, visible leaks, discolored water, or a spike in your energy bill are all signs your water heater needs repair. Failing parts quickly lead to bigger problems or system failure if ignored. Don’t wait for a cold shower, schedule a professional water heater diagnostic and repair with Bell Brothers today. Our team gets the job done right, no shortcuts, no surprises.
Can a leaking water heater be repaired?
It depends on where the leak is coming from. Leaks from fittings, pipes, or valves can be repaired quickly and affordably. However, if the tank itself is leaking, a full water heater replacement is the safest and most cost-effective solution. Our team of water heating experts will perform a thorough inspection and recommend the best course of action for your home. Don’t wait for a small leak to become a big problem, schedule your professional water heater evaluation with Bell Brothers today! Trusted across NorCal, Bell Brothers delivers reliable results every time.
Is it safe to repair a water heater myself?
Water heaters involve gas lines, electrical components, and pressurized tanks, making DIY repairs risky and dangerous. One wrong move can lead to leaks, scalding, fire hazards, or even explosions. That’s why repairs should always be handled by licensed, experienced professionals like the ones at Bell Brothers. We bring professionalism and pride to every job—big or small.
Drains
What are the common signs that my drain needs to be cleared?
Slow drainage, gurgling sounds, unpleasant odors, or water backups are common signs of a blocked drain. Addressing these issues promptly can prevent further damage or disruption, so be sure to contact Bell Brothers at the first sign of a clogged drain! From Sacramento to Hayward, homeowners count on us for honest, expert service.
How often should I schedule a professional drain clearing service?
For most Sacramento, CA households, scheduling a professional drain cleaning with Bell Brothers once a year is recommended to prevent clogs and maintain optimal drainage. However, high-usage drains or older plumbing systems may require more frequent attention. Our experts will recommend the right frequency of drain clearing services for your unique drainage needs. Trusted across NorCal, Bell Brothers delivers reliable results every time.
Can I use store-bought drain cleaners instead of hiring a professional?
While store-bought solutions may provide temporary relief, they often contain harsh chemicals that can damage pipes over time. When the Bell Brothers pros perform a drain clearing service, they use specialized tools and techniques that are safe and effective in resolving blockages. You can rest assured that your pipes won’t be damaged by our techniques! Our team gets the job done right, no shortcuts, no surprises.
Are your drain clearing services environmentally friendly?
Yes, reputable service providers prioritize environmentally safe practices by using techniques and equipment that minimize chemical use while maintaining efficiency, ensuring your drains are effectively cleared without harming the surrounding Sacramento, CA environment. Our team gets the job done right, no shortcuts, no surprises.
How can I prevent drain clogs in the future?
Avoid flushing non-disposable items, grease, or food scraps down the drain. Installing drain screens and practicing routine maintenance can also help prevent blockages. The Bell Brothers pros will be happy to provide you with more specific methods for preventing clogs after clearing your drain, especially if there is an obvious cause behind the clogs. Our team gets the job done right, no shortcuts, no surprises.
How much does a professional drain cleaning typically cost?
Professional drain cleaning from Bell Brothers typically costs $33 to $77 with our current drain‑clearing offers, and a standalone sewer/main line camera inspection is $250; final pricing is confirmed after an on‑site diagnosis. Most homeowners pay on the lower end for simple snaking, while costs rise when the clog is severe, hard to reach, or needs hydro‑jetting instead of a basic clean. Free hydro‑jetting estimates are available, and same day service is listed on our offers. We regularly handle these jobs in the Folsom area with camera inspections that show you the problem before any bigger repair. A small technician insight: if a drain slowly improves then clogs again within days, the issue is often farther down the line than a sink trap.
Expect higher costs when:
The main sewer line is involved instead of a single fixture
Tree roots or heavy grease require hydro‑jetting
The pipe is damaged and needs repair, not just clearing
No accessible cleanout exists and one must be installed
For an accurate quote, book an on‑site evaluation so we can confirm line condition and the best clearing method.
Need help in Folsom, Lincoln, or greater Sacramento area, CA? Call (916) 259-8590 or book online
How long does a sewer camera inspection take?
Our sewer camera inspection process typically takes around 30 minutes to an hour. This will ultimately depend on the size of your sewer system and the complexity of the issue being investigated, but your Bell Brothers tech will give you a clearer timeline upon arrival to your home. From Sacramento to Hayward, homeowners count on us for honest, expert service.
What issues can a sewer camera inspection detect?
A sewer camera inspection can detect all sorts of things within your line including blockages, cracks, leaks, collapsed pipes, misaligned sections, corrosion, and tree root intrusion. Our video camera inspections provide a clear view of the problem, enabling an accurate diagnosis and repair solution. To see what’s going on inside of your pipes, call (916) 694-1293 to schedule a prompt inspection with our trusted experts today! Trusted across NorCal, Bell Brothers delivers reliable results every time.
Will I get a copy of the sewer camera footage?
Absolutely! Our team is happy to provide you with a copy of the inspection footage, either as a digital file or a link to access the recording. You can count on your Bell Brothers specialist to walk you through all of the instructions on how to access your inspection findings. Having a copy of this footage can be very helpful for future reference or for sharing with other professionals for further consultations. From Sacramento to Hayward, homeowners count on us for honest, expert service.
How deep should a sewer line be buried?
Generally sewer lines are dug to be about six feet deep, but can vary depending on the project. Regardless, the experts at Bell Brothers know best how deep the sewer line at your Sacramento, CA home needs to be.
What do you do if your sewer line is clogged?
If the sewer line for your Sacramento, CA home is clogged you should contact the professionals at Bell Brothers to conduct a repair today! Our expert technicians will perform a sewer line inspection to locate the obstruction and then work with you to determine the best solution before any further work is done!
How do you know if your main water line is leaking?
In many cases, you won’t be able to determine if a water line is leaking until you have a professional inspect your water line. However, there are a few telltale signs to look out for like water puddling in your yard or low water pressure in your home. If you notice either of these signs or become suspicious that you may have a water line leak, call Bell Brothers today!
Can a water main break?
Yes, a water main can break. Signs that your water main may have a break include an unexplained puddle of water (usually underneath a sink or on the floor), random puddles of water in or around your yard, and/or water flooding in your street. If you notice any of these types of puddles in or around your property, call Bell Brothers right away.
How deep is a main water line?
Main water lines are typically at least three feet below ground and not apparent to the eye. Water supply lines connect your household plumbing to the local community water supply lines (or to a well in more rural areas). If you are attempting to locate where your main water line is, or you suspect you may have a break in your main water line, call Bell Brothers to have a certified plumber dispatched to precisely locate where your main water line is.